Desktop Training: Customer Service and Professionalism: New Counselor Training Series Part III
Customer Service and Professionalism: New Counselor Training Series Part III
In this new counselor training you will learn how to produce and maintain the highest level of customer service and professionalism by elevating your communication, action and attitude. This training will show you how to raise the bar to achieve excellence by giving you insights, strategies and secrets that are results oriented and will help ensure success in your position as a new counselor.
1. Ways to turn first Impressions and perceptions to your advantage
2. Uncover the power of professional e-mail, phone calls, and other communications
3. Juggling every task with professionalism and a positive outlook
4. Little things make BIG differences - be a time saver from the beginning
5. Discover how you can meet and exceed customers’ needs
6. Turn intentions into actions
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Upcoming Trainings
- Aug 24 2010 1:00pm - 3:00pm
- Aug 31 2010 9:00am - 4:30pm
- Sep 21 2010 9:00am - 4:30pm
